Privacy Policy for LEADAI PTY LTD
Last Updated: 27/22/12
LeadAi Pty Ltd (“LeadAi” or the “Service Provider”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us. By accessing our website or using our AI-powered sales and appointment-setting services (“Services”), you agree to the terms described in this Privacy Policy.
1. Acceptance of Terms
1.1 By using the Services or visiting our website, you agree to this Privacy Policy.
1.2 We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date. Continued use of the Services after an update constitutes acceptance of the revised policy.
2. Collection of Personal Information
2.1 Types of Information Collected:
We may collect the following types of personal information:
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Contact details such as name, email address, and phone number.
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Payment details including billing information.
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Business-related information provided for our Services, including lead data and appointment requirements.
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Technical data such as IP address, browser type, and operating system when you interact with our website.
2.2 Methods of Collection:
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Information is collected when you register for an account, purchase our Services, or submit inquiries.
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Automatically through cookies and other tracking technologies when you use our website.
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From third-party sources when you authorize them to share your data with us.
3. Use of Personal Information
3.1 Primary Purposes:
We use your information to:
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Provide, manage, and improve our Services.
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Process payments and manage billing.
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Communicate with you regarding Services, updates, and promotional offers.
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Ensure compliance with legal and regulatory obligations.
3.2 AI Service Data:
As part of providing our AI services, LeadAi may process and store:
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Input data provided by you or your business.
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Outputs generated by the AI system to monitor and prevent abusive or harmful usage.
3.3 Non-commercial Limitation:
Unless explicitly agreed upon, data provided for LeadAi’s Services is used solely for delivering Services and will not be shared or sold for commercial purposes unrelated to your engagement.
4. Sharing of Personal Information
4.1 Third-Party Sharing:
We may share your personal information with trusted third parties, including:
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Payment processors such as Stripe for transaction purposes.
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Service providers who assist with technology, data processing, or marketing.
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Legal or regulatory authorities if required by law.
4.2 Data Aggregation:
We may aggregate anonymized data for analytics and service improvement but will ensure that it cannot be linked back to any individual.
4.3 Third-Party Links:
Our website may include links to third-party websites. LeadAi is not responsible for the privacy practices of these sites, and you should review their policies independently.
5. Data Security and Retention
5.1 Security Measures:
We employ industry-standard security measures to protect your data, including encryption, secure servers, and restricted access. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5.2 Retention Period:
Your data will be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.
6. Your Rights and Choices
6.1 Access and Updates:
You may request access to or correction of your personal information by contacting us at [Insert Contact Information].
6.2 Data Portability:
Where applicable, you can request the export of your personal data in a commonly used format.
6.3 Data Deletion:
You have the right to request the deletion of your personal data, subject to legal and contractual obligations.
6.4 Marketing Communications:
You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
7. Use of Cookies and Tracking Technologies
7.1 Cookies:
We use cookies to:
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Enhance website functionality and user experience.
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Analyze website usage for improvements.
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Deliver targeted advertisements.
7.2 Your Control:
You can adjust your browser settings to block or delete cookies. However, certain features of our website may not function properly without them.
8. AI Services
8.1 Limitations on Use:
When using LeadAi’s AI services, you agree not to:
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Use the Services to reverse-engineer models, algorithms, or systems.
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Extract data using web scraping or similar methods.
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Use the AI Services to train or enhance other AI models.
8.2 Data Ownership:
LeadAi does not claim ownership of the data you provide to the AI Services. However, by using the Services, you grant LeadAi the right to process and store the data to deliver the Services.
9. International Users
If you access the Services from outside Australia, note that your data may be transferred to, stored, and processed in Australia. By using the Services, you consent to such transfers.
10. Limitations of Liability
10.1 Data Breaches:
While we strive to protect your data, LeadAi is not liable for unauthorized access resulting from external breaches beyond our control.
10.2 Third-Party Actions:
We are not responsible for the practices of third parties linked to our website or integrated with our Services.
11. Updates to this Privacy Policy
11.1 We reserve the right to modify this Privacy Policy at any time. Material changes will be communicated through our website.
Contact Information
For questions or concerns, please contact us:
LeadAi Pty Ltd
Address: Level 2 21-31 Hall Street, Moonee Ponds Central, Moonee Ponds, VIC 3039
Email: support@leadai.com.au